Last updated: 28 August 2026

The Performance Business (“we”, “us”, “our”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website https://theperformance.biz/ or engage with our services.

1. Who We Are

The Performance Business provides leadership development, coaching, consultancy, performance enhancement programmes, and organisational transformation services.

Contact details: Email: info@theperformance.biz Phone: +44 (0)1932 888885 / +44 (0)7903 055177 Location: United Kingdom

2. Data We Collect

We collect personal and usage data to deliver our services effectively.

Information you provide directly

  • Name
  • Email address
  • Phone number
  • Company name
  • Any information submitted via contact forms or consultation requests

Information collected automatically

  • IP address
  • Browser type and version
  • Device information
  • Pages visited
  • Time spent on the website
  • Cookies and similar tracking technologies

Information from third parties

  • Analytics platforms (e.g., Google Analytics)
  • Social media interactions

3. How We Use Your Data

We use your information to:

  • Provide coaching, consultancy, and performance programmes
  • Respond to enquiries and consultation requests
  • Prepare proposals and service agreements
  • Improve website performance and user experience
  • Analyse engagement and optimise content
  • Send updates, insights, or marketing communications (only with consent)
  • Maintain security and prevent misuse

4. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent — when you submit forms or opt into communications
  • Contract — when we provide services you request
  • Legitimate interests — improving our website, marketing relevant services
  • Legal obligation — complying with UK regulatory requirements

5. Cookies & Tracking Technologies

We use cookies to:

  • Improve website functionality
  • Analyse visitor behaviour
  • Enhance user experience

You can manage or disable cookies through your browser settings.

6. How We Share Your Data

We do not sell your personal data. We may share information with:

  • Trusted service providers (analytics, hosting, CRM tools)
  • Professional partners delivering coaching or consultancy
  • Legal or regulatory authorities when required

All third parties must comply with UK GDPR and maintain strict confidentiality.

7. Data Storage & Security

We implement appropriate technical and organisational measures to protect your data, including:

  • Secure servers
  • Access controls
  • Encryption where appropriate
  • Regular security reviews

8. International Transfers

If data is transferred outside the UK, we ensure adequate safeguards such as:

  • Standard Contractual Clauses
  • UK GDPR-compliant protection measures

9. Data Retention

We retain personal data only as long as necessary for:

  • Delivering services
  • Meeting legal obligations
  • Business record-keeping

You may request deletion at any time.

10. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate information
  • Request deletion
  • Restrict processing
  • Object to processing
  • Withdraw consent
  • Request data portability

To exercise your rights, contact: info@theperformance.biz

11. Marketing Communications

We may send relevant updates or insights if you opt in. You can unsubscribe at any time.

12. Links to External Websites

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

13. Changes to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

14. Contact Us

For questions about this Privacy Policy or your data rights:

The Performance Business Email: info@theperformance.biz Phone: +44 (0)1932 888885 / +44 (0)7903 055177